Owner's Manual

Uninstalling Dell SupportAssist

To uninstall:

1. On the OpenManage Essentials management server, click Start → Control Panel → Programs and Features.

The Programs and Features window is displayed.

2. Select Dell SupportAssist, and then click Uninstall.

3. If the Programs and Features dialog box is displayed, prompting you to confirm the uninstallation, click Yes.

SupportAssist and its troubleshooting tools are now uninstalled from your OpenManage Essentials server.

NOTE: All device, case, service contract, and user-entered information are removed when you uninstall

SupportAssist. If you reinstall SupportAssist, it registers with the SupportAssist server as a new client. The support

case information that was generated prior to uninstalling SupportAssist is not displayed.