Users Guide
Table Of Contents
- Dell SupportAssist OS Recovery User’s Guide
- Contents
- Introduction to SupportAssist OS Recovery
- System Repair with SupportAssist OS Recovery
- Starting SupportAssist OS Recovery
- Using SupportAssist OS Recovery
- Resetting and updating your computer
- Configuring SupportAssist OS Recovery
- BIOSConnect overview
- Troubleshooting SupportAssist OS Recovery
- Frequently asked questions
- Related Dell products
Start SupportAssist OS Recovery using Windows
Recovery
Windows Recovery is a redirection utility that helps in redirecting to the SupportAssist OS Recovery environment when your
computer is unable to boot to the operating system even after repeated attempts. You can access the Windows Recovery
Environment using the following methods:
1. From the operating system: Start Menu > Settings > Update and Security > Recovery > Advanced Startup > Restart
Now.
2. From the Windows login screen: Hold the shift button, and click Restart.
3. From the Windows Recovery page: Click Troubleshoot on the Choose an option page, and then click Factory Image
Restore.
Starting SupportAssist OS Recovery 9