Users Guide

NOTE: If you wait too long and the operating system logo is displayed, wait until you see the Windows desktop, restart
your computer, and try again.
The available boot options are displayed.
3. Select the SupportAssist OS Recovery option from the boot menu, and then press Enter.
The SupportAssist OS Recovery Image Download page is displayed.
4. Connect to any available wired or wireless network. For instructions to connect to wireless networks, see Connect to
wireless networks.
5. Click Start Recovery.
The download begins and may take several minutes to complete.
Results
When the download is complete, the SupportAssist OS Recovery home page is displayed.
If the SupportAssist OS Recovery user interface is displayed for the first time, click APPROVE to accept the privacy policy. A
walkthrough option is also displayed. Click START WALKTHROUGH to learn about various options available in the tool, or click
SKIP to skip the walkthrough process.
Connect to wireless networks
Prerequisites
The wireless modem or router must be turned on and placed near the computer for easy detection.
Steps
1. From the list of available wireless networks, select a wireless network. If you want to connect to a hidden wireless network
that is not listed, click Add Wi-Fi.
2. Depending on the type of wireless network, perform one of the following steps:
● For a secured wireless network, enter the password and click Connect.
● For an unsecured wireless network, click Connect.
● For a hidden wireless network, enter the network name or SSID, select an authentication method, enter the password,
and then click Connect.
Enable or disable BIOSConnect
About this task
By default, BIOSConnect is enabled on your computer. If necessary, you can disable BIOSConnect based on your preference.
Steps
1. Turn on or restart your computer.
2. Press F2 to enter System Setup.
NOTE:
If you wait too long and the operating system logo is displayed, wait until you see the Windows desktop, restart
your computer, and try again.
3. In the left pane, click SupportAssist.
4. In the right pane, click BIOSConnect.
5. Select or clear the Enable BIOSConnect check box to enable or disable BIOSConnect.
6. Press F10 to save the changes and exit.
BIOSConnect overview
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