Users Guide
Table Of Contents
- Dell SupportAssist OS Recovery User’s Guide
- Contents
- Introduction to SupportAssist OS Recovery
- System Repair with SupportAssist OS Recovery
- Starting SupportAssist OS Recovery
- Using SupportAssist OS Recovery
- Resetting and updating your computer
- Configuring SupportAssist OS Recovery
- BIOSConnect overview
- Troubleshooting SupportAssist OS Recovery
- Frequently asked questions
- Related Dell products
Configuring SupportAssist OS Recovery
SupportAssist OS Recovery starts automatically when your computer fails to boot to the operating system even after repeated
attempts. Depending on your preference, you can configure the following for SupportAssist OS Recovery:
● Enable or disable the automatic start of SupportAssist OS Recovery.
●
Set the failure threshold for the automatic start of SupportAssist OS Recovery.
Topics:
• Enable or disable the automatic start of SupportAssist OS Recovery
• Set failure threshold for automatic start of SupportAssist OS Recovery
• Send feedback to Dell
Enable or disable the automatic start of SupportAssist
OS Recovery
About this task
By default, the automatic start of SupportAssist OS Recovery is enabled. If necessary, you can disable the automatic start of
SupportAssist OS Recovery.
NOTE:
It is recommended that you do not disable the automatic start of SupportAssist OS Recovery so that you receive
assistance during operating system failure.
Steps
1. Turn on or restart your computer.
2. Press F2 to enter System Setup.
NOTE:
If you wait too long and the operating system logo is displayed, wait until you see the Windows desktop, restart
your computer, and try again.
3. In the left pane, expand SupportAssist System Resolution, and then select SupportAssist OS Recovery.
4. In the right pane, select or clear the SupportAssist OS Recovery check box to enable or disable the automatic start of
SupportAssist OS Recovery.
5. Press F10 to save the changes and exit.
NOTE: BIOS options may vary slightly depending on your system model.
You can also start SupportAssist OS Recovery manually. See Manually start SupportAssist OS Recovery.
Set failure threshold for automatic start of
SupportAssist OS Recovery
About this task
By default, your computer starts SupportAssist OS Recovery automatically if it fails to boot to the operating system on
two consecutive attempts. If necessary, you can configure the failure threshold for the automatic start of SupportAssist OS
Recovery.
Steps
1. Turn on or restart your computer.
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22 Configuring SupportAssist OS Recovery