Users Guide

Table Of Contents
Steps
1. Click Restore or Retrieve More Files in SupportAssist Recovery Assistant.
The Restore Data page is displayed.
2. If you backed up your data on an external storage device, connect the external storage device to your computer and follow
the remaining steps in this section. If your data was backed up on the local hard disk of your computer, skip steps 3, 4, and
5.
3. Click Browse beside Select archive.
4. Go to the external device folder where the files and folders are backed up, select that folder, and then click OK.
The contents of the selected folder are displayed.
5. Depending on your requirement, perform one of the following:
To restore all the files, click Select All.
To restore specific files, scroll through the list of the files and select the files that you want to restore.
6. Click Browse beside Select a destination.
7. Go to the folder on the local drive where you want to save the files, select that folder, and then click OK.
8. Click Extract.
The data restoration process begins, and it may take several minutes to complete.
9. Click Done to go back to the SupportAssist Recovery Assistant home page after the restoration process is complete.
Resetting and updating your computer 21