Users Guide

Error code Error message Possible resolution
3000_42
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An unexpected error occurred during the installation of
Dell OpenManage Server Administrator (OMSA) on
device name.
Make sure that port 22 is open and SSH is enabled on
the system, and then do one of the following:
• Select the device in the Devices Inventory, and
then click Actions → Install OMSA.
• Manually install the recommended version of OMSA.
To identify the recommended version of OMSA, see
the Dell SupportAssist Version 1.3 for Servers
Support Matrix at Dell.com/ServiceabilityTools.
If the problem persists, contact Dell Technical Support
for assistance.
3000_60 An unexpected error occurred during the installation of
Dell OpenManage Server Administrator (OMSA) on
device name.
• Verify if the device is reachable.
• Verify if the congured device credentials have
Administrator rights.
• Select the device in the Devices Inventory, and
then click Actions → Install OMSA.
• Manually install the recommended version of OMSA.
To identify the recommended version of OMSA, see
the Dell SupportAssist Version 1.3 for Servers
Support Matrix at Dell.com/ServiceabilityTools.
If the problem persists, contact Dell Technical Support
for assistance.
3000_62 The time allowed for OMSA installation has expired. Log on to the device and verify if OMSA is installed. If
OMSA is not installed, select the device and click More
Tasks → Install/Upgrade OMSA. If the problem
persists, contact Dell Technical Support for assistance.
4000_500 This device has generated an unusual number of alerts
exceeding the set threshold limit. SupportAssist has
temporarily placed it under maintenance mode. During
this period, SupportAssist will not process any alerts
from this device.
Ensure that the health of this device is restored for
optimal SupportAssist operations.
5000_1 SNMP settings of the device could not be congured
because of an unexpected error.
You must either try to congure the SNMP settings
through the More TasksCongure SNMP option or
manually congure the SNMP settings. For instructions
to manually congure the SNMP settings, Conguring
the alert destination of an iDRAC using the web
interface.
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