Users Guide

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Error code appendix
The following table lists the error codes, error messages, and possible resolutions.
Table 11. Error code appendix
Error code Error message Possible resolution
3000_1
3000_2
3000_3
3000_4
3000_5
An unexpected error occurred during the installation of
Dell OpenManage Server Administrator (OMSA) on
device name.
Do one of the following:
• Select the device in the Devices Inventory, and
then click Actions → Install/Upgrade OMSA.
• Manually install the recommended version of OMSA.
To identify the recommended version of OMSA, see
the Dell SupportAssist Version 1.3 for Servers
Support Matrix at Dell.com/ServiceabilityTools.
If the problem persists, contact Dell Technical Support
for assistance.
3000_6
3000_9
3000_11
A component required for installing Dell OpenManage
Server Administrator (OMSA) could not be downloaded.
1. Make sure that the system has internet
connectivity.
2. Perform the Connectivity Test and ensure that the
system has connectivity to the dependent
resources.
3. Select the device in the Devices Inventory, and
then click Actions → Install OMSA
If the problem persists, contact Dell Technical Support
for assistance.
3000_7 Installation of Dell OpenManage Server Administrator
(OMSA) is not supported on the operating system
running on device name.
Do one of the following:
• Select the device in the Devices Inventory, and
then click Actions → Install OMSA.
• Manually install the recommended version of OMSA.
To identify the recommended version of OMSA, see
the Dell SupportAssist Version 1.3 for Servers
Support Matrix at Dell.com/ServiceabilityTools.
If the problem persists, contact Dell Technical Support
for assistance.
3000_8 An unexpected error occurred during the installation of
Dell OpenManage Server Administrator (OMSA) on
device name.
Try to repair the SupportAssist installation:
1. Open Control Panel.
2. In Programs, click Uninstall a Program.
3. In the Programs and Features window, select Dell
SupportAssist and click Change.
4. In the Welcome to Dell SupportAssist Installer
window, click Next.
5. Click Repair and then click Install.
If the problem persists, contact Dell Technical Support
for further assistance.
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