Users Guide

Log types Description

Structured logs Contain application logs, Embedded Server Management (ESM) logs, and event logs. When you click the

Structured Logs category, the conguration viewer displays the list of available structured logs. You can

click any of the listed structured logs to view the details of the log in a new web browser window.

Unstructured logs Contain a snapshot of the system les such as the Remote Access Controller (RAC) logs, Windows event

logs, and other logs. When you click the Unstructured Logs category, the conguration viewer displays the

list of available unstructured logs.

NOTE: Unstructured logs cannot be viewed within the conguration viewer. You can only save the

unstructured logs and view the log details using an appropriate application.

Items reported in periodic collections

The items reported in the data collected from monitored devices vary depending on the following:

• Method used to add the device in SupportAssist

• Type of collection (manual, periodic, or support case)

. The following table provides a summary of the items reported in the collected data for a periodic collection.

NOTE: Data in a collection that is triggered by a support case creation and a manually initiated collection is more detailed

in comparison with the data collected in a periodic collection. For the complete list of items that are collected by

SupportAssist, see the

Dell SupportAssist Version 1.3 for Servers Reportable Items

documents at Dell.com/

ServiceabilityTools.

NOTE: Data from periodic collections enables Dell to provide you an insight into your company’s as-maintained

environment conguration with proactive rmware recommendations and other reports.

Table 5. Items reported in periodic collections

Items reported Device added in SupportAssist with the operating system IP

address (agent-based monitoring)

Device added in

SupportAssist with the

iDRAC IP address (agentless

monitoring)

OMSA is installed on the

device

OMSA is not installed on the

device

Memory

Memory Array

Memory Operating Mode

Memory Redundancy

Slot

Controller

Connector

PCIe-SSD-Extender

Enclosure