Users Guide

NOTE: By default, the Include identication information in data sent to Dell option is selected.

NOTE: If you clear the Include identication information in data sent to Dell option, the Include system log in

collections option is also cleared automatically. Therefore, the system log is not collected when you disable the

collection of identity information.

NOTE: If you have disabled the collection of identity information from devices, the identity information is replaced by

tokenized values in the collected data. The tokenized values are represented as TOKEN

—for example, TOKEN0,

TOKEN1, or TOKEN2.

4. Click Apply.

Related links

Preferences

Enabling or disabling the collection of software information and the

system log

Prerequisites

Ensure that you are logged in to SupportAssist with elevated or administrative privileges. See SupportAssist user groups and

Granting elevated or administrative privileges to users.

About this task

By default, the data that is collected and sent to Dell by SupportAssist includes software information and system logs. If required,

you can congure SupportAssist to exclude the collection of software information and system logs from all monitored devices.

Steps

1. Click the Settings tab.

The System Logs page is displayed.

2. Click Preferences.

The Preferences page is displayed.

3. In Collection Data Settings, perform the following steps depending on your requirement:

• Select or clear the Include software information in collections option.

• Select or clear the Include system log in collections option.

NOTE: By default, the Include software information in collections and Include system log in collections options are

selected.

NOTE: For information about the logs that are collected by SupportAssist, see the

Dell SupportAssist Version 1.3 for

Servers Reportable Items

documents at Dell.com/ServiceabilityTools.

4. Click Apply.