Users Guide

NOTE: By default, the Enable scheduled system log collection option is selected.

4. Click Apply.

Related links

Preferences

Customizing the schedule for periodic collection of system information

Prerequisites

• Ensure that you are logged in to SupportAssist with elevated or administrative privileges. See SupportAssist user groups and

Granting elevated or administrative privileges to users.

• Ensure that the Enable scheduled system log collection option is enabled in the Preferences page.

About this task

By default, SupportAssist is scheduled to collect system information from all monitored devices at periodic intervals and send it

securely to Dell. For information about the default frequency for collection of system information, see Default schedule for collection

of system information. If required, you can customize the schedule for periodic collection of system information from monitored

devices based on your preference.

NOTE: The performance of the server where SupportAssist is installed may be aected when running periodic

collections on a large number of monitored devices. Therefore, Dell recommends that you schedule the periodic

collection during o-peak hours.

Steps

1. Click the Settings tab.

The System Logs page is displayed.

2. From the Credential Type list, select one of the following:

• Windows

• Linux

• iDRAC

• ESX

• ESXi

3. In System Log Collection Schedule, set the Frequency to Weekly or Monthly.

NOTE: If you want to disable the scheduling of system information for a specic Device Type and Credential Type,

set the Frequency to None.

4. In the Specify date and time elds, select an appropriate schedule. The options available vary based on the selected

Frequency.

5. Repeat step 2 and step 3 until you have scheduled the periodic collection of system information for all device types.

6. Click Apply.