Users Guide

• Windows Server 2003
• Windows Server 2008 R2 SP1 (64-bit)
• Windows Server 2008 SP2 (64-bit)
• Windows Server 2008 SP2 (32-bit)
• Windows Small Business Server 2008
• Windows Small Business Server 2011
• Windows Server 2012
• Windows Server 2012 R2
• Server Core for Windows Server 2012
Steps
1. On the server on which SupportAssist is installed, browse to the C:\Program Files\Dell\SupportAssist\scripts folder.
2. Copy the script le (WindowsSNMPCong.ps1) located in the folder and paste the le at a desired location (for example, C:
\temp
) on the device.
3. Perform one of the following, depending on the operating system running on the device:
• In Windows Server 2012, on the Start screen, right-click the Windows PowerShell tile, and in the app bar, click Run as
administrator.
• In Windows Server 2003, 2008, or Windows Small Business Server 2011, click Start, type PowerShell, right-click
Windows PowerShell, and then click Run as administrator.
4. Set the PowerShell execution policy as appropriate on the device. For example, type the following command: Set–
ExecutionPolicy RemoteSigned or Set–ExecutionPolicy AllSigned.
5. Run the script le on the device using the following syntax: <script file path> –hosts <IP address of server
on which SupportAssist is installed>. For example, ./WindowsSNMPConfig.ps1 –hosts
10.55.101.20.
6. If Verisign is not included as a trusted publisher on the device, you are prompted to conrm if you want to run the software from
an untrusted publisher. Press <R> to run the script.
Related links
Conguring the alert (SNMP trap) destination
Manually conguring the alert destination (Windows)
Perform the following steps to manually congure the alert destination of a monitored device running Microsoft Windows:
1. Open a command prompt, type services.msc, and press Enter.
The Services window is displayed.
2. Browse the list of services, and ensure that the status of the SNMP Service is displayed as Started.
3. Right-click SNMP Service and select Properties.
The SNMP Service Properties window is displayed.
4. Click the Traps tab, and perform the following:
a. In the Community name box, type the community name, and click Add to list.
b. In Trap destinations, click Add.
The SNMP Service Conguration window is displayed.
c. In the Host name, IP or IPX address eld, type the host name or IP address of the server on which SupportAssist is
installed, and click
Add.
5. Click Apply.
6. In the Services window, right-click SNMP Service and click Restart.
Related links
Conguring the alert (SNMP trap) destination
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