Users Guide
• If the device is running a Microsoft Windows operating system, Windows Management Instrumentation (WMI) service must be
running on the device.
• If the device is running a Linux operating system:
– Secure Shell (SSH) service must be running on the device.
– SSH password authentication must be enabled (enabled by default).
– Unzip package must be installed on the device.
• If the device is running VMware ESXi, SSH service must be running on the device.
• Port 1311 must be open on the device for OMSA communication.
• If the device connects to the internet through a proxy server, ensure that the following ports are open on the proxy server
rewall: 161, 22 (for adding devices running Linux), 135 (for adding devices running Windows), and 1311.
• Review the requirements for installing OMSA on the device. For more information, see the “Installation Requirements” section in
the Dell OpenManage Server Administrator Installation Guide at Dell.com/OpenManageManuals.
About this task
Adding a device enables SupportAssist to receive alerts and collect system information from the device. To discover and add a
device for agent-based monitoring, SupportAssist requires you to provide the details of the device. While discovering and adding the
device, you are prompted to allow SupportAssist to perform the following tasks that are required for monitoring the device:
• Install or upgrade OMSA — OMSA is required to generate alerts for hardware events that occur on the device.
• Congure SNMP — Conguration of SNMP settings is required to forward alerts from the device to SupportAssist.
Steps
1. Click Devices.
The Device Inventory page is displayed.
2. Click Add.
The Add Device window is displayed.
Figure 4. Add Device window
3. Type the host name or IP address of the device, display name (optional), user name, and password in the appropriate elds.
NOTE: Dell recommends that you provide the host name of the device. If the host name is not available, you may
provide the IP address of the device.
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