Users Guide

Field Description
Cancel Click to cancel the changes.
Related links
Enabling automatic updates
Conguring email notication settings
Enabling or disabling the automatic collection of system information on case creation
Enabling or disabling the periodic collection of system information from all devices
Enabling or disabling the collection of identity information
Enabling or disabling global-level maintenance mode
Contact Information
The Contact Information page allows you to view and edit the primary and secondary contact information. The following table
provides information about the items displayed in the Contact Information page.
NOTE: It is mandatory to provide information for all elds, except the alternate phone number.
Table 28. Contact Information
Field Description
Company View or edit the company name.
Primary Select this option to view the primary contact information.
Secondary Select this option to view the secondary contact information.
First Name View or edit the rst name of the primary or secondary
contact.
Last Name View or edit the last name of the primary or secondary
contact.
Phone View or edit the phone number of the primary or secondary
contact.
Alternate Phone View or edit the alternate phone number of the primary or
secondary contact.
Email View or edit the email address of the primary or secondary
contact.
Country View or select the country.
Preferred Contact Method Select the preferred contact method. The available options
are:
• Phone
• Email
Preferred Contact Hours View or edit the preferred hours at which Dell Technical
Support can contact your primary or secondary contact in
case of any issues with the monitored devices.
Time Zone Select the time zone of the primary or secondary contact.
Parts Dispatch (Optional)
Address
View or edit the address to which a replacement part must
be dispatched.
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