Users Guide

Manage Contacts

The Manage Contacts window allows you to provide the contact information and parts dispatch information for a device group.

The following table provides information about the elds displayed in the Manage Contacts window.

Table 23. Manage Contacts

Field Description

Use default

Select to use the contact information already available in the Settings → Contact Information page.

Primary Select to provide the primary contact details.

Secondary Select to provide the secondary contact details.

First Name Allows you to view or edit the rst name of the primary or secondary contact.

Last Name Allows you to view or edit the last name of the primary or secondary contact.

Phone Allows you to view or edit the phone number of the primary or secondary contact.

Alternate Phone Allows you to view or edit the alternate phone number of the primary or secondary contact.

Email Address Allows you to view or edit the email address of the primary or secondary contact.

Preferred Contact

Method

Allows you to select the preferred contact method. The available options are:

• Phone

• Email

Preferred Contact

Hours

Allows you to view or edit the preferred hours at which Dell Technical Support can contact your primary

or secondary contact in case of any issues with the monitored devices.

Time Zone Allows you to select the time zone of the primary or secondary contact.

Parts Dispatch (Optional)

Address

City/Town

Country

State/Province/Region

Postal Code

Allows you to view or edit the address to which a replacement part must be dispatched.