Users Guide

Device Overview
The Device Overview window displays details of a device such as the IP address, device type, model number, Service Tag, and so
on. From the
Device Overview window, you can access the conguration viewer that allows you to view the data collected from the
device by SupportAssist.
Table 19. Device Overview
Field Description
Name Displays the display name that you have provided for the device.
IP Address / Hostname Displays the IP address or host name of the device.
Service Tag Displays a unique, alphanumeric identier that allows Dell to
individually recognize the device.
Device Type Displays the type of the device. For example, Server.
Model Displays the model information of the device. For example,
PowerEdge M820.
OS Type Displays the operating system installed on the device.
View Collection Displays a drop-down list that contains the data collection
history. You can select a date and time from the list to view the
data that was collected.
NOTE: The drop-down list is only displayed if data has
been collected from the device.
Next Collection Scheduled Displays the date and time of the next scheduled data collection.
Device Groups
The Device Groups page allows you to create and manage devices groups.
The following table provides information about the elds displayed in the Device Groups page.
Table 20. Device Groups
Field Description
Create Group Click to create a device group.
Select group actions Displays the actions that you can perform on the devices groups. The following are the actions you can
select:
• Manage Devices — Displays the Manage Devices window that allows you to add or remove
devices from a device group.
• Manage Credentials — Displays the Manage Credentials window that allows you to provide the
credentials for the devices types included in a device group.
• Manage Contacts — Displays the Manage Contacts window that allows you to provide the
contact information and parts dispatch information for each device type included in a device group.
• Edit/Delete Group — Displays a window that allows you to edit the group details or delete a device
group.
Name Displays the name of the device group and the total number of devices in the device group.
Description Displays the description provided for the device group.
115