Setup Guide

– When SupportAssist is installed on Windows, members of the Local Administrators group are
automatically added to the SupportAssistAdmins user group.
– When SupportAssist is installed on Linux, root users are automatically added to the
SupportAssistAdmins user group. Members of the Linux root group also have elevated privileges
in SupportAssist.
• SupportAssistUsers — Members of this group have normal privileges required for performing only
basic functions in SupportAssist.
– When SupportAssist is installed on Windows, members of the Windows Users group are
automatically added to the SupportAssistUsers.
– When SupportAssist is installed on Linux, members of the Linux users group have normal privileges
in SupportAssist.
You can also add users to either of the SupportAssist user groups based on your preference. For more
information on SupportAssist user groups, see the Dell SupportAssist Version 1.2 for Servers User’s Guide
at Dell.com/ServiceabilityTools..
Related documents and resources
In addition to this guide, you can access the following guides available on the Dell Support website.
Table 1. Related documents
Document title How to access the document
Dell SupportAssist Version 1.3 for Servers Online
Help
Click the icon in the SupportAssist user
interface.
Dell SupportAssist Version 1.3 for Servers User’s
Guide
1. Visit Dell.com/ServiceabilityTools.
2. Click SupportAssist Version 1.3 for Servers.
3. Click Manuals.
Dell SupportAssist Version 1.3 for Servers Support
Matrix
Dell SupportAssist Version 1.3 for Servers Release
Notes
Dell SupportAssist Version 1.3 for Servers
Reportable Items for Windows
Dell SupportAssist Version 1.3 for Servers
Reportable Items for Linux
Dell OpenManage Server Administrator Installation
Guide
Visit Dell.com/OpenManageManuals and click
OpenManage Server Administrator.
Dell OpenManage Server Administrator User’s
Guide
iDRAC User’s Guide Visit Dell.com/ESMmanuals and click Remote
Access Controller.
Dell SupportAssist: Alert Policy Visit Dell.com/SupportAssistGroup.
Managing Windows Device Credentials in
SupportAssist Using Service Account
8