Setup Guide
NOTE: If the system is a member of a domain, you must provide the user name in the [Domain
\Username] format. For example, MyDomain\MyUsername. You can also use a period [ . ] to
indicate the local domain. For example, .\Administrator.
6. Type the Windows operating system user name and password, and then click Log In.
The Dell SupportAssist Setup Wizard is displayed.
Next steps
Follow the instructions in the Dell SupportAssist Setup Wizard to complete the registration of
SupportAssist. See
Registering SupportAssist.
Installing SupportAssist on Linux
Steps
1. Open the terminal window on the system running the Linux operating system.
2. Browse to the folder where the SupportAssist installation package is available.
3. Perform one of the following:
• Type chmod 744 supportassist_1.x.x.bin and press Enter.
• Type chmod +x supportassist_1.x.x.bin and press Enter.
4. Type ./supportAssist_1.x.x.bin and press Enter.
The Welcome to the Dell SupportAssist Installer message is displayed.
5. To continue, type c.
The SupportAssist License Agreement is displayed.
6. Read the license agreement and type y to start the installation.
After the installation is completed, the SupportAssist Login page opens in a web browser window.
7. Type the user name and password of a user with root privileges, and then click Log In.
The Dell SupportAssist Setup Wizard is displayed.
Next steps
Follow the instructions in the Dell SupportAssist Setup Wizard to complete the registration of
SupportAssist. See Registering SupportAssist.
Registering SupportAssist
1. On the Welcome page of the Dell SupportAssist Setup Wizard, click Next.
SupportAssist verifies connectivity to the internet.
• If SupportAssist is able to connect to the internet, the Registration page is displayed.
• If SupportAssist is unable to connect to the internet, a message prompts you to confirm if the
local system connects to the internet through a proxy server. If you click Yes, the Proxy Settings
page is displayed.
If the local system connects to the internet directly, but the internet connectivity issue persists,
contact your network administrator for assistance.
2. If the Proxy Settings page is displayed:
a. Type the IP address or host name and port number of the proxy server in the appropriate fields.
b. If a user name and password is required to connect to the proxy server, select Requires
authentication, and type the user name and password in the appropriate fields.
c. Click Next.
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