Release Notes

6. Type the Microsoft Windows operating system user name and password, and then click Log In.
The Dell SupportAssist Setup Wizard is displayed.
7. Follow the instructions in the Dell SupportAssist Setup Wizard to complete the registration of
SupportAssist.
Installing SupportAssist on a Linux operating system
To install SupportAssist on a Linux operating system:
1. Open the terminal window on the system running the Linux operating system.
2. Browse to the folder where the SupportAssist installation package is available.
3. Perform one of the following:
• Type chmod 744 supportassist_1.x.x.bin and press Enter.
• Type chmod +x supportassist_1.x.x.bin and press Enter.
• Type ./SupportAssist_1.x.x.bin and press Enter.
The Welcome to the Dell SupportAssist Installer message is displayed.
4. To continue, type c.
The SupportAssist License Agreement is displayed.
5. Read the license agreement and type y to start the installation.
After the installation is completed, the SupportAssist Login page opens in a web browser window.
NOTE: If you are using a Linux terminal emulator such as PuTTY to remotely install
SupportAssist, the SupportAssist Login page is not displayed. In such a scenario, you must
access the SupportAssist Login page using one of the following methods:
• Log in to a remote system and access the following web address using a web browser:
https://<IP address or host name of server on which SupportAssist is installed>:2607/
SupportAssist
NOTE: You can access SupportAssist from a remote system only if port 2607 is open on the
system where SupportAssist is installed.
• Log in to the local system and access the following web address using a web browser:
https://localhost:9090/SupportAssist
6. Type the user name and password of a user with root privileges on the system where SupportAssist is
installed, and then click Log In.
The Dell SupportAssist Setup Wizard is displayed.
7. Follow the instructions in the Dell SupportAssist Setup Wizard to complete the registration of
SupportAssist.
Uninstallation
Uninstalling Dell SupportAssist from a Windows operating system
To uninstall Dell SupportAssist from a Windows operating system:
1. Perform one of the following based on the operating system:
• On Windows Server 2012 — Move the mouse pointer to the bottom-left corner, and then click
the Start icon.
• On the Start screen, click the Control Panel tile.
• On the Control Panel, click Uninstall a program.
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