Reference Guide

ManualsBrandsDell ManualsAnalyticsSupportAssist for Servers

Supported Dell Remote Access Controllers

Table 2. Dell Remote Access Controllers

Model Remote monitoring

and case creation

Automatic data

collection

ProSupport Plus

conguration reports

ProSupport Plus

recommendation

reports

iDRAC7 Yes Yes Yes Yes

iDRAC8 Yes Yes Yes Yes

Supported Dell web-scale converged appliances

NOTE: Monitoring of Dell web-scale converged appliances is supported only if the appliances are added in SupportAssist

with the iDRAC IP address.

Table 3. Dell web-scale converged appliances

Model Remote monitoring

and case creation

Automatic data

collection

ProSupport Plus

conguration reports

ProSupport Plus

recommendation

reports

XC430 Yes Yes Yes Yes

XC630 Yes Yes Yes Yes

XC730 Yes Yes Yes Yes

XC6320 Yes Yes Yes Yes

XC720XD Yes Yes Yes Yes

XC730XD Yes Yes Yes Yes

Supported Dell PowerEdge C-Series servers

Table 4. Dell PowerEdge C-Series servers

Model Remote monitoring

and case creation

Automatic data

collection

ProSupport Plus

conguration reports

ProSupport Plus

recommendation

reports

C1100 Yes Yes — —

C2100 Yes Yes — —

C6100 Yes Yes — —

C6105 Yes Yes — —

C6145 Yes Yes — —

C4130 Yes Yes — —

C6320 Yes Yes — —