Users Guide

ManualsBrandsDell ManualsAnalyticsSupportAssist for Microsoft System Center Operations Manager

● Remote Connection

● Preferences

● Contact Information

Related references

Dell SupportAssist Interface on page 12

System Logs on page 15

Proxy Settings on page 16

Remote Connection on page 16

Preferences on page 17

Contact Information on page 18

System Logs

The System Logs page enables you to:

● Edit the credentials required to collect the system logs from supported devices

● Schedule system log collections

The following table provides information about the fields displayed under Edit Device Credentials.

Field Description

Device Type

Select the device type. The available option is Server.

Credential Type

Select the specific device or operating system for which you want to provide the

credentials. The available options are:

● Windows

● iDRAC

Username Enables you to view or edit the user name.

Password Enables you to view or edit the password in a masked format.

Overwrite the device-specific

credentials with the Default

Device Type Credentials for

all devices belonging to the

current Device Type and

Credential Type

Enables you to overwrite the device-specific credentials that you had previously configured

for some devices, with the Default Device Type Credentials. Only devices (of the

selected Device Type and Credential Type ) that you had configured with device-specific

credentials are affected.

The following table provides information about the fields displayed under System Log Collection Schedule.

Field

Description

Frequency

Enables selecting the frequency at which system logs are collected. The available options

are:

● None

● Weekly

● Monthly

Specify day and time

NOTE: The Specify day

and time option is enabled

only if the Enable system

log collection scheduling

option is selected in the

Preferences page.

Enables selecting the day and time when you want to collect the system logs.

If the Frequency is set to Weekly, the available options are: weeks (1 or 2), day of the

week (Sun, Mon, Tue, Wed, Thu, Fri, and Sat), hour (in hh:mm format), and AM/PM.

If the Frequency is set to Monthly, the available options are: week of the month (First,

Second, Third, Fourth, and Last), day of the week (Sun, Mon, Tue, Wed, Thu, Fri, and

Sat), hour (in hh:mm format), AM/PM, and months (1 or 3).

Start Date Displays the date and time at which the system logs will be collected next.

Dell SupportAssist Interface 15