Dell SupportAssist Version 1.
Release Notes Dell SupportAssist Version 1.1 For Microsoft System Center Operations Manager Dell SupportAssist collects information about your computer hardware and software, and automatically creates support cases when issues arise. This helps Dell to provide you an enhanced, personalized, and efficient support experience. Dell uses this data to help solve common problems and design and market the products and services features you use most. Version 1.1 Release Date: December 2014 Previous Version: 1.
Fixes • If the secondary contact information is not provided earlier, and you provide secondary contact information in the Settings→ Contact Information page, the information you provided is not saved even after you click the Save button. • Alerts from iDRAC7 received by Operations Manager 2007 R2 running Dell Server Management Pack Suite Version 5.1 For Microsoft System Center Operations Manager And System Center Essentials, are not processed by SupportAssist.
• Transport Layer Security (TLS) 1.0 must be enabled in the web browser.
Hardware requirements: For information about the hardware requirements specific to your IT environment, see the latest Operations Manager 2007 R2 Sizing Helper Tool or System Center 2012 Operations Manager Sizing Helper Tool at microsoft.com. Note: If SupportAssist is configured to generate the system log collection at regular intervals, additional hard drive space is required. The hard drive space required can be determined as 10 MB x number of devices.
Upgrade To upgrade SupportAssist from version 1.0 to 1.1: 1. On the management server running Operations Manager, right-click the SupportAssist installer package, then select Run as administrator. 2. 3. 4. 5. Note: Microsoft User Access Control (UAC) requires that the installation is performed with elevated privileges that are obtained only through the Run as administrator option.
