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16 Monitoring iDRAC7 Devices Using Dell SupportAssist | Version 1.0 | December 2013
Table 2 Example of a policy criteria for an alert
Policy Property Description Example
clientType Type of client reporting the alert “OME”
eventSourceType Source of the alert “.1.3.6.1.4.1.674.10892.5.3.2.1”
trapId Trap identifier “2153”
eventId Event identifier “FAN0001”
severity Severity of the alert “CRITICAL”
description Description of the alert “Fan RPM is less than the lower critical
threshold.”
autoCase Indicates if the alert should be
processed.
True
alertThreshold Policy filter used when a case is
created.
“FIRST MATCH()”
deltaSeverity Severity code passed to delta. “3”
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Only alerts with Enterprise OID .1.3.6.1.4.1.674.10892.5.3.2.1, .1.3.6.1.4.1.674.10892.5.3.2.2, and
.1.3.6.1.4.1.674.10892.5.3.2.4 for Client Type OME are processed as alerts from IDRAC7 devices.
SupportAssist processes all the alerts with Force10 OIDs, but only some specified alerts will be considered
to create the case (Service Requests or SR).