Users Guide

Default System Log Collection Schedule
The following table provides the default system log collection schedule for each supported device.
Device Type Operating System Schedule
Server Windows Monthly; Monday of the first week at
12:00 AM
iDRAC Monthly; Monday of the first week at
12:00 AM
Related tasks
Scheduling The System Log Collection on page 26
Disabling The Scheduling Of System Log Collection For A Specific Device Type on page 28
Enabling Or Disabling The Scheduling Of System Log
Collection
SupportAssist can be configured to collect the system logs from supported devices at periodic intervals. For information about
the default frequency of the collection of system logs, see Default System Log Collection Schedule. You can also customize the
frequency of the collection of system logs for each device type. For more information, see Scheduling The System Log
Collection.
To enable or disable the scheduling of system log collection:
NOTE:
Selecting the Enable system log collection scheduling option enables the collection of system logs at periodic
intervals from all supported device types. If you do not want SupportAssist to collect the system logs for a specific device
type, you can disable scheduling for that specific device through the System Logs tab. For more information, see Disabling
Scheduling Of System Log Collection For A Specific Device Type.
To enable scheduling of system log collection:
NOTE:
The Settings tab is accessible only if you are logged on as a member of either the Administrators or Domain
Admins group.
1. Click the Settings tab.
The System Logs page is displayed.
2. Click Preferences.
The Email Settings, Support Collection, and Maintenance Mode page is displayed.
3. Under Support Collection, select or clear Enable system log collection scheduling, to enable or disable scheduling of
the collection of system logs.
NOTE: By default, the Enable system log collection scheduling option is disabled.
4. Click Save Changes.
Related references
Preferences on page 17
Related tasks
Disabling The Scheduling Of System Log Collection For A Specific Device Type on page 28
Using Dell SupportAssist
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