Release Notes

ManualsBrandsDell ManualsAnalyticsSupportAssist for Microsoft System Center Operations Manager

NOTE: If SupportAssist is installed on either a non-host system (Operations Manager 2012 SP1) or non-

RMS system (Operations Manager 2007 R2), SupportAssist must be configured to establish a remote

connection with the management group. For more information about configuring a remote connection,

see the

Dell SupportAssist Version 1.0 For Microsoft System Center Operations Manager User's Guide

dell.com/ServiceabilityTools.

NOTE: For information about the components and configurations that you can verify to ensure that

SupportAssist installed on your system works as expected, see the

Dell SupportAssist Version 1.0 For

Microsoft System Center Operations Manager Quick Start Guide

at dell.com/ServiceabilityTools.

NOTE: The following system log collection tool is automatically installed during the installation of

SupportAssist: Dell System E-Support Tool (DSET) version 3.5.

Uninstallation

To uninstall Dell SupportAssist:

1. Click Start→ Control Panel→ Programs and Features.

The Programs and Features window is displayed.

2. Select Dell SupportAssist, and click Uninstall.

3. If the Programs and Features dialog is displayed, prompting your confirmation, click Yes.

SupportAssist and the associated system log collection tool tools are now uninstalled from your

OpenManage Essentials server.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your

purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by

country and product, and some services may not be available in your area. To contact Dell for sales,

technical support, or customer service issues:

1. Visit support.dell.com.

2. Select your support category.

3. If you are not a U.S. customer, select your country code at the bottom of the support.dell.com

page, or select All to see more choices.

4. Select the appropriate service or support link based on your need.

For information on documentation support, visit dell.com/SupportAssistGroup or

dell.com/ServiceabilityTools.

Trademarks used in this text: Dell

™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™ Latitude™, PowerEdge™, PowerVault™,

PowerConnect

™, OpenManage™, EqualLogic™, Compellent™, KACE™,

FlexAddress

™, Force10™ and Vostro™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core® and Celeron® are registered

trademarks of Intel Corporation in the U.S. and other countries. AMD

®is a registered trademark and AMD Opteron™, AMD Phenom™

and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, Windows Server®, MS-DOS®, Windows

Vista

®, and

Active Directory

® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other

countries. Red Hat Enterprise Linux

® and Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States

and/or other countries. Novell

® is a registered trademark and SUSE™ is a trademark of Novell Inc. in the United States and

other countries. Oracle

® is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and

XenMotion

® are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries.

VMware

®, Virtual SMP®, vMotion®, vCenter® and vSphere® are registered trademarks or trademarks of VMware, Inc. in the

United States or other countries. IBM

® is a registered trademark of International Business Machines Corporation.