Setup Guide

Indholdsfortegnelse
1 Introduktion....................................................................................................................................................4
Om Dell SupportAssist til virksomhedsklientsystemer...................................................................................................4
Nøglefunktioner..................................................................................................................................................................4
Muligheder med SupportAssist og Dell-serviceplaner...................................................................................................4
2 Konguration og implementering af SupportAssist.........................................................................................7
Minimumskrav for konguration og udrulning af SupportAssist...................................................................................7
Implementering af SupportAssist ved hjælp af Windows Installer-len...................................................................... 8
Oprette Windows Installer-l...................................................................................................................................... 8
Udrul Windows Installer-len...................................................................................................................................... 8
Implementering af SupportAssist ved hjælp af Active Directory-gruppepolitik..........................................................9
Oprette Active Directory-administrationsskabelonler............................................................................................9
Implementere Active Directory-administratorskabelonler på en domænecontroller........................................ 10
Implementering af SupportAssist ved hjælp af svarlen.............................................................................................. 11
Opret svarl..................................................................................................................................................................11
Implementere svarlen................................................................................................................................................11
Kongurer internetforbindelse.........................................................................................................................................12
Præferencer...................................................................................................................................................................... 13
Test SupportAssist-forbindelse.......................................................................................................................................14
3 Overføre til SupportAssist i TechDirect.........................................................................................................16
Download SupportAssist fra TechDirect........................................................................................................................16
Implementere SupportAssist-pakke fra TechDirect......................................................................................................17
4 Ordliste........................................................................................................................................................ 18
Indholdsfortegnelse
3