Setup Guide

ManualsBrandsDell ManualsAnalyticsSupportAssist for Home PCs

1 简介................................................................................................................................................................4

面向企业客户端系统的 Dell SupportAssist 简介..........................................................................................................4

主要功能............................................................................................................................................................................. 4

SupportAssist 功能与 Dell 服务计划...............................................................................................................................4

2 配置和部署 SupportAssist............................................................................................................................. 7

配置和部署 SupportAssist 的最低要求..........................................................................................................................7

使用 Windows Installer 文件部署 SupportAssist...........................................................................................................7

创建 Windows Installer 文件...................................................................................................................................... 8

部署 Windows Installer 文件...................................................................................................................................... 8

使用 Active Directory 组策略部署 SupportAssist......................................................................................................... 9

创建 Active Directory 管理模板文件........................................................................................................................ 9

在域控制器上部署 Active Directory 管理员模板文件..........................................................................................10

使用应答文件部署 SupportAssist................................................................................................................................. 10

创建应答文件............................................................................................................................................................. 10

部署应答文件.............................................................................................................................................................. 11

配置互联网设置............................................................................................................................................................... 12

首选项................................................................................................................................................................................12

测试 SupportAssist 连接................................................................................................................................................. 13

3 迁移到 TechDirect 中的 SupportAssist......................................................................................................... 15

从 TechDirect 下载 SupportAssist................................................................................................................................. 15

从 TechDirect 部署 SupportAssist 软件包....................................................................................................................15

4 词汇表.......................................................................................................................................................... 17