Users Guide

Meddelanderutor för Hämta drivrutiner och hämtningsbara filer..........................................................................27
Chapter 6: Genomsöka datorns maskinvara................................................................................. 28
Genomsökning av en specifik maskinvarukomponent.............................................................................................. 28
Kör en snabb genomsökning av maskinvara............................................................................................................... 29
Kör ett stresstest..............................................................................................................................................................29
Chapter 7: Optimera din dator..................................................................................................... 31
Rensa filer............................................................................................................................................................................ 31
Justera datorns prestanda...............................................................................................................................................31
Optimera nätverket...........................................................................................................................................................32
Ta bort virus och skadliga program...............................................................................................................................32
Ta bort potentiellt oönskade program....................................................................................................................32
Kör alla datorgenomsökningar och -optimeringar..................................................................................................... 33
Chapter 8: Översikt över virtuell assistent.................................................................................. 35
Chapter 9: Skapa en supportförfrågan........................................................................................ 36
Skapa en supportförfrågan för problem som identifierats av en sökning........................................................... 36
Skapa en supportförfrågan manuellt............................................................................................................................ 37
Sidan för probleminformation......................................................................................................................................... 37
Sida för problemsammanfattning.................................................................................................................................. 38
Sändbara delar................................................................................................................................................................... 38
Chapter 10: Felsökningsöversikt.................................................................................................. 39
Chapter 11: Historiköversikt........................................................................................................ 40
Chapter 12: Få support.................................................................................................................41
Skicka filer till Dells tekniska support........................................................................................................................... 42
Skicka loggfiler till Dells tekniska support....................................................................................................................42
Fjärrfelsökning....................................................................................................................................................................42
Tillåt fjärrfelsökning med RemoteAssist.................................................................................................................42
Tillåt fjärrfelsökning med Fjärrhjälp......................................................................................................................... 43
Chapter 13: Lämna feedback........................................................................................................44
Chapter 14: Vanliga frågor och svar............................................................................................. 45
Chapter 15: SupportAssist-resurser för hemdatorer.................................................................... 48
Chapter 16: Kontakta Dell............................................................................................................ 49
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Contents