Users Guide

Varsler på flisen Få drivere og nedlastinger..................................................................................................................... 26
Kapittel 6: Skanning av maskinvaren for PC-en................................................................................27
Skann en bestemt maskinvarekomponent....................................................................................................................... 27
Kjøre en hurtig maskinvareskanning..................................................................................................................................28
Kjør en stresstest................................................................................................................................................................ 28
Kapittel 7: Optimaliser PC-en.........................................................................................................30
Rydd i filer.............................................................................................................................................................................30
Juster PC-ytelsen................................................................................................................................................................30
Optimaliser nettverket........................................................................................................................................................30
Fjerne virus og skadelig programvare................................................................................................................................ 31
Fjerne potensielt uønskede programmer.....................................................................................................................31
Kjør alle skanninger og optimaliseringer for PC-en......................................................................................................... 32
Kapittel 8: Oversikt over virtuell hjelp............................................................................................. 33
Kapittel 9: Opprette støtteforespørsel............................................................................................ 34
Opprett en kundestøtteforespørsel for et problem som oppdages av en skanning................................................... 34
Opprette en kundestøtteforespørsel manuelt................................................................................................................. 35
Side med detaljer om problemet........................................................................................................................................35
Sammendragssiden for problemet.................................................................................................................................... 36
Deler som kan sendes......................................................................................................................................................... 36
Kapittel 10: Oversikt over feilsøking................................................................................................37
Kapittel 11: Historikkoversikt..........................................................................................................38
Kapittel 12: Få kundestøtte............................................................................................................ 39
Send filene til Dell teknisk støtte....................................................................................................................................... 40
Send loggfiler til Dell teknisk støtte...................................................................................................................................40
Ekstern feilsøking.................................................................................................................................................................40
Tillat ekstern feilsøking ved hjelp av RemoteAssist...................................................................................................40
Tillat ekstern feilsøking ved hjelp av ekstern hjelp......................................................................................................41
Kapittel 13: Gi tilbakemelding......................................................................................................... 42
Kapittel 14: Vanlige spørsmål..........................................................................................................43
Kapittel 15: Ressurser for SupportAssist for hjemme-PC-er..............................................................46
Kapittel 16: Kontakt Dell.................................................................................................................47
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Innholdsfortegnelse