Users Guide

Meddelanderutor för Hämta drivrutiner och hämtningsbara filer..................................................................................27
Kapitel 6: Genomsöka datorns maskinvara.......................................................................................28
Genomsökning av en specifik maskinvarukomponent.................................................................................................... 28
Kör en snabb genomsökning av maskinvara.................................................................................................................... 29
Kör ett stresstest................................................................................................................................................................ 29
Kapitel 7: Optimera din dator.......................................................................................................... 31
Rensa filer..............................................................................................................................................................................31
Justera datorns prestanda.................................................................................................................................................. 31
Optimera nätverket..............................................................................................................................................................31
Ta bort virus och skadliga program...................................................................................................................................32
Ta bort potentiellt oönskade program.........................................................................................................................32
Kör alla datorgenomsökningar och -optimeringar........................................................................................................... 33
Kapitel 8: Översikt över virtuell assistent........................................................................................ 34
Kapitel 9: Skapa en supportförfrågan..............................................................................................35
Skapa en supportförfrågan för problem som identifierats av en sökning.................................................................... 35
Skapa en supportförfrågan manuellt.................................................................................................................................36
Sidan för probleminformation............................................................................................................................................ 36
Sida för problemsammanfattning...................................................................................................................................... 37
Sändbara delar..................................................................................................................................................................... 37
Kapitel 10: Felsökningsöversikt.......................................................................................................38
Kapitel 11: Historiköversikt.............................................................................................................39
Kapitel 12: Få support....................................................................................................................40
Skicka filer till Dells tekniska support................................................................................................................................ 40
Skicka loggfiler till Dells tekniska support..........................................................................................................................41
Fjärrfelsökning.......................................................................................................................................................................41
Tillåt fjärrfelsökning med RemoteAssist...................................................................................................................... 41
Tillåt fjärrfelsökning med Fjärrhjälp..............................................................................................................................42
Kapitel 13: Lämna feedback............................................................................................................ 43
Kapitel 14: Vanliga frågor och svar.................................................................................................. 44
Kapitel 15: SupportAssist-resurser för hemdatorer...........................................................................47
Kapitel 16: Kontakta Dell................................................................................................................ 48
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