Users Guide

Varsler på flisen Få drivere og nedlastinger......................................................................................................................27
Kapittel 6: Skanning av maskinvaren for PC-en................................................................................28
Skann en bestemt maskinvarekomponent....................................................................................................................... 28
Kjøre en hurtig maskinvareskanning..................................................................................................................................29
Kjør en stresstest................................................................................................................................................................ 29
Kapittel 7: Optimaliser PC-en......................................................................................................... 31
Rydd i filer..............................................................................................................................................................................31
Juster PC-ytelsen.................................................................................................................................................................31
Optimaliser nettverket.........................................................................................................................................................31
Fjerne virus og skadelig programvare............................................................................................................................... 32
Fjerne potensielt uønskede programmer.................................................................................................................... 32
Kjør alle skanninger og optimaliseringer for PC-en......................................................................................................... 33
Kapittel 8: Oversikt over virtuell hjelp............................................................................................. 34
Kapittel 9: Opprette støtteforespørsel............................................................................................35
Opprett en kundestøtteforespørsel for et problem som oppdages av en skanning...................................................35
Opprette en kundestøtteforespørsel manuelt................................................................................................................. 36
Side med detaljer om problemet........................................................................................................................................36
Sammendragssiden for problemet.................................................................................................................................... 37
Deler som kan sendes......................................................................................................................................................... 37
Kapittel 10: Oversikt over feilsøking................................................................................................38
Kapittel 11: Historikkoversikt..........................................................................................................39
Kapittel 12: Få kundestøtte............................................................................................................ 40
Send filene til Dell teknisk støtte........................................................................................................................................ 41
Send loggfiler til Dell teknisk støtte....................................................................................................................................41
Ekstern feilsøking................................................................................................................................................................. 41
Tillat ekstern feilsøking ved hjelp av RemoteAssist....................................................................................................41
Tillat ekstern feilsøking ved hjelp av ekstern hjelp.....................................................................................................42
Kapittel 13: Gi tilbakemelding......................................................................................................... 43
Kapittel 14: Vanlige spørsmål..........................................................................................................44
Kapittel 15: Ressurser for SupportAssist for hjemme-PC-er..............................................................47
Kapittel 16: Kontakt Dell................................................................................................................ 48
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Innholdsfortegnelse