Users Guide
Table Of Contents
- SupportAssist for Home PCs Version 3.10 User’s Guide
- Contents
- Introduction
- Getting started with SupportAssist for Home PCs
- Minimum PC requirements
- Install SupportAssist for Home PCs
- SupportAssist user interface
- Change language setting
- Create a SupportAssist profile
- Update contact and shipping information
- Use a different SupportAssist profile
- Configure Internet settings
- Scheduled scans and optimizations
- Manually upgrade SupportAssist
- Notifications
- Uninstall SupportAssist
- System reset and repair overview
- Dell Migrate overview
- Drivers and downloads overview
- Scanning PC hardware
- Optimizing your PC
- Virtual assistant overview
- Creating a support request
- Troubleshooting overview
- History overview
- Getting support
- Provide feedback
- Frequently asked questions
- SupportAssist for Home PCs resources
- Contact Dell
History overview
The History page displays information about the SupportAssist activities and events such as software optimizations,
troubleshooting tasks, driver updates, hardware scans, virtual assistant conversation, and so on. The information for the
activities performed in the last 90 days in a chronological order.
The History page displays links to view the transcripts of your chat conversations with the virtual assistant and to check the
status of your support requests online. The restore point links created during driver updates are also displayed.
By default, information about events and activities that were performed in the current week are displayed. You can view the
details for a specific day or an entire month. Use the Select History View list to view details of a particular type of event or
activity.
Depending on the service plan of your PC, the number of driver updates that are installed, hard drive space that was saved, and
number of viruses or malware that was deleted are displayed.
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40 History overview