Users Guide
Table Of Contents
- SupportAssist for Home PCs Version 3.8.1 User’s Guide
- Introduction
- Getting started with SupportAssist for Home PCs
- Minimum PC requirements
- Install SupportAssist for Home PCs
- SupportAssist user interface
- Change language setting
- Create SupportAssist profile
- Update contact and shipping information
- Use different SupportAssist profile
- Configure Internet settings
- Scheduled scans and optimizations
- Manually upgrade SupportAssist
- Notifications
- Uninstall SupportAssist
- System repair overview
- System reset overview
- Dell Migrate overview
- Drivers and downloads overview
- Scanning PC hardware
- Optimizing your PC
- Virtual assistant overview
- Creating support request
- Troubleshooting overview
- History overview
- Getting support
- Frequently asked questions
- SupportAssist for Home PCs resources
- Contacting Dell
Dell Migrate overview
Dell Migrate is an on-demand service that enables you to securely migrate your personal files and settings to your Dell PC from
any PC running the Windows operating system. After you migrate your data, you can erase and reset your old PC before you
sell, gift, or trade in the PC. To purchase the Dell Migrate service for your PC, go to https://www.dell.com/Migrate.
NOTE: The Dell Migrate service is available only for the Inspiron, G Series, XPS, and Alienware PCs in the U.S.
In this document, the term data refers to the files and settings that you want to migrate. The term old PC refers to the PC
from which your data is migrated and new PC refers to the Dell PC to which your data is migrated.
Dell Migrate enables you to migrate your personal files such as documents, photos, music, videos, and so on. The following table
lists the settings that can be migrated:
Table 8. Settings that can be migrated using Dell Migrate
Type Settings
Date and time
● Additional calendar and clocks
● User locale
Personalization
● Background
● File Explorer Options
○ General
○ Folder views
○ Advanced
● Taskbar
● Colors
Hardware
● Phone and Modem
● Fax options and accounts
Bookmarks
● Favorites in Internet Explorer
● Bookmarks saved in Google Chrome, Mozilla Firefox, and Microsoft Edge version 79 or later
User Control
● Mouse properties
○ Primary and secondary buttons
○ Pointer schemes
● Keyboard
○ Character repeat delay
○ Character repeat rate
○ Cursor blink rate
● PC sound
○ Playback
○ Communications
○ Sound theme
● Gaming
Accessibility
● High contrast
● Magnifier
● Color filters
● Toggle keys, sticky keys, and filter keys settings for keyboard.
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24 Dell Migrate overview