Users Guide

● If some of your data was not migrated, click Show skipped files, review, and select the data that you want to migrate,
and then click Retry.
7. Optionally, click to provide your feedback, click to migrate data from another PC or user account, or click to learn
about erasing your old PC.
8. Click Close.
The Home page is displayed.
Next steps
To erase and reset your old PC, click Erase This PC on the Dell Data Assistant user interface. See Erase and reset old PC on
page 27.
Erase and reset old PC
Prerequisites
Ensure the following:
● Dell Migrate service is available for your new PC. For instructions to purchase, go to https://www.dell.com/Migrate.
● The operating system that is installed on your old PC is Windows 8.1 or later.
● Your old PC is connected to an electrical outlet.
● You are logged in to your old PC as an administrator.
● No applications are running on your old PC.
● BitLocker is disabled on your old PC.
Steps
1. If you have already migrated your data to your new PC, perform the following steps on your old PC:
a. Open Dell Data Assistant.
b. Click Erase this PC.
● If an external hard drive is connected to your PC, a message is displayed stating that the data in the external hard
drive will not be erased. Remove the hard drive and click Proceed to continue.
● If multiple user accounts are detected on your old PC, you are prompted to confirm if you want to continue to erase
and reset your PC. Click Proceed to continue.
CAUTION:
If you click Proceed without migrating data of other user accounts, the data of those user
accounts is also deleted.
● If an issue is detected in the hard drive, a message is displayed to confirm if you want to continue. Click Proceed to
continue.
2. If you have not migrated your data to your new PC, perform the following steps:
a. On your old PC, open Dell Data Assistant and click Let's get started.
b. On your new PC, initiate the migration process. For instructions to initiate the process, see step 2 in the topic titled
Migrate data from old to new PC on page 26.
3. Dell Data Assistant verifies if your old PC is compatible with the Dell SupportAssist OS Recovery version 5.3, or later and
displays one of the following:
● Reboot to Begin Dell Reset—Reboots your PC and displays the Dell SupportAssist OS Recovery user interface. Select
the appropriate reset option and follow the instructions on the screen to complete the erase and reset process.
● Launch Windows Reset—Displays the Windows reset options. Select the appropriate option and follow the instructions
on the screen to complete the erase and reset process.
4. If you do not want to erase your old PC now, click Remind Me Later, select the time when you want to receive a
notification, and then click Okay.
Dell Migrate overview
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