Users Guide
Table Of Contents
- SupportAssist til hjemmecomputere, version 3.9 Brugervejledning
- Indholdsfortegnelse
- Introduktion
- Kom godt i gang med SupportAssist til hjemmecomputere
- Minimumskrav til pc'en
- Installer SupportAssist til hjemmecomputere
- Brugergrænsefladen i SupportAssist
- Skift sprogindstilling
- Opret en SupportAssist-profil
- Opdater kontakt- og leveringsoplysninger
- Brug en anden SupportAssist-profil
- Konfigurer internetindstillinger
- Planlæg automatiske scanninger og optimeringer
- Opgrader SupportAssist manuelt
- Meddelelser
- Fjern SupportAssist
- Oversigt over systemnulstilling og reparation
- Oversigt over Dell Migrate
- Oversigt over drivere og downloads
- Scanning af pc'ens hardware
- Optimering af din pc
- Virtual assistant – oversigt
- Oprettelse af supportanmodning
- Oversigt over fejlfinding
- Oversigt over historik
- Sådan får du support
- Ofte stillede spørgsmål
- SupportAssist til hjemmecomputere – ressourcer
- Kontakt Dell
Scanning af bestemt hardwarekomponent......................................................................................................................28
Kør hurtig hardwarescanning.............................................................................................................................................29
Kør stresstest.......................................................................................................................................................................29
Kapitel 7: Optimering af din pc........................................................................................................31
Slet filer..................................................................................................................................................................................31
Finjuster pc’ens ydeevne.....................................................................................................................................................31
Optimer netværk................................................................................................................................................................. 32
Fjern virusser og malware...................................................................................................................................................32
Fjern potentielt uønskede programmer.......................................................................................................................32
Kør alle pc-scanninger og optimeringer............................................................................................................................33
Kapitel 8: Virtual assistant – oversigt..............................................................................................35
Kapitel 9: Oprettelse af supportanmodning..................................................................................... 36
Opret supportanmodning for et problem, som registreres af en scanning..................................................................36
Opret en supportanmodning manuelt............................................................................................................................... 37
Siden Oplysninger om problem.......................................................................................................................................... 37
Side med oversigt over problemer.................................................................................................................................... 38
Dele, der kan afsendes........................................................................................................................................................38
Kapitel 10: Oversigt over fejlfinding................................................................................................ 39
Kapitel 11: Oversigt over historik.................................................................................................... 40
Kapitel 12: Sådan får du support......................................................................................................41
Send filer til Dells tekniske support.................................................................................................................................... 41
Afsend logfiler til Dells tekniske support...........................................................................................................................42
Tillad fjernadgang til din pc.................................................................................................................................................42
Kapitel 13: Ofte stillede spørgsmål..................................................................................................43
Kapitel 14: SupportAssist til hjemmecomputere – ressourcer............................................................ 46
Kapitel 15: Kontakt Dell..................................................................................................................47
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Indholdsfortegnelse