Users Guide
Table Of Contents
- SupportAssist for Home PCs Version 3.9 User’s Guide
- Contents
- Introduction
- بدء استخدام SupportAssist لأجهزة الكمبيوتر المنزلية
- Minimum PC requirements
- Install SupportAssist for Home PCs
- SupportAssist user interface
- Change language setting
- Create SupportAssist profile
- تحديث معلومات جهة الاتصال والشحن
- Use different SupportAssist profile
- تكوين إعدادات الإنترنت
- Schedule automatic scans and optimizations
- Manually upgrade SupportAssist
- الإعلامات
- Uninstall SupportAssist
- System reset and repair overview
- Dell Migrate overview
- Drivers and downloads overview
- Scanning PC hardware
- Optimizing your PC
- Virtual assistant overview
- إنشاء طلب دعم
- Troubleshooting overview
- History overview
- Getting support
- Frequently asked questions
- SupportAssist for Home PCs resources
- Contacting Dell
Chapter 1: Introduction................................................................................................................. 5
Key features..........................................................................................................................................................................5
Document purpose.............................................................................................................................................................. 5
Audience................................................................................................................................................................................ 5
New and enhanced features............................................................................................................................................. 5
Supported PCs..................................................................................................................................................................... 6
SupportAssist capabilities and Dell service plans.........................................................................................................6
Other service offers............................................................................................................................................................8
Chapter 2: بدء استخدام SupportAssist لأجهزة الكمبيوتر المنزلية ...................................................... 10
Minimum PC requirements.............................................................................................................................................. 10
Install SupportAssist for Home PCs............................................................................................................................... 11
SupportAssist user interface............................................................................................................................................11
Change language setting..................................................................................................................................................12
Create SupportAssist profile........................................................................................................................................... 12
إنشاء حساب Dell My Account..................................................................................................................................... 13
Sign in with social media account............................................................................................................................ 13
تحديث معلومات جهة الاتصال والشحن .............................................................................................................................. 13
Use different SupportAssist profile............................................................................................................................... 14
تكوين إعدادات الإنترنت ....................................................................................................................................................14
Schedule automatic scans and optimizations............................................................................................................. 14
Manually upgrade SupportAssist....................................................................................................................................15
الإعلامات ................................................................................................................................................................................ 15
Notifications on SupportAssist user interface...................................................................................................... 15
Notifications on taskbar or Windows Action Center........................................................................................... 16
Banners on SupportAssist Home page....................................................................................................................17
تعطيل إعلامات SupportAssist.................................................................................................................................... 18
Uninstall SupportAssist ....................................................................................................................................................18
Chapter 3: System reset and repair overview.............................................................................. 20
Reset your PC to factory settings................................................................................................................................ 20
إعادة تعيين جهاز الكمبيوتر الخاص بك وتحديث نظام التشغيل ............................................................................. 21
تكوين إعدادات إصلاح النظام ..............................................................................................................................................21
Repair your PC................................................................................................................................................................... 22
Chapter 4: Dell Migrate overview.................................................................................................23
Migrate data from old to new PC..................................................................................................................................24
Erase and reset old PC.................................................................................................................................................... 25
Chapter 5: Drivers and downloads overview................................................................................ 26
Install driver updates........................................................................................................................................................ 26
Uninstall driver updates................................................................................................................................................... 27
Chapter 6: Scanning PC hardware............................................................................................... 28
Contents
Contents 3