Users Guide

ManualsBrandsDell ManualsAnalyticsSupportAssist for Home PCs

1 简介............................................................................................................................................................... 5

发行版本.............................................................................................................................................................................5

主要功能.............................................................................................................................................................................5

额外资源.............................................................................................................................................................................5

2 面向企业客户端系统的 SupportAssist 使用入门............................................................................................ 6

SupportAssist 用户界面....................................................................................................................................................6

更改语言设置.....................................................................................................................................................................6

系统详细信息.....................................................................................................................................................................7

通知......................................................................................................................................................................................7

SupportAssist 窗口上的通知..................................................................................................................................... 7

任务栏或 Windows 操作中心上的通知....................................................................................................................7

计划扫描............................................................................................................................................................................. 8

3 扫描您的系统硬件......................................................................................................................................... 9

扫描特定硬件组件............................................................................................................................................................ 9

运行快速硬件扫描............................................................................................................................................................ 9

运行压力测试................................................................................................................................................................... 10

4 优化您的系统................................................................................................................................................11

清理文件............................................................................................................................................................................ 11

调整系统性能.................................................................................................................................................................... 11

优化网络............................................................................................................................................................................12

删除病毒和恶意软件.......................................................................................................................................................12

删除可能不需要的程序.............................................................................................................................................12

运行所有系统扫描和优化.............................................................................................................................................. 13

SupportAssist 磁贴上的通知..........................................................................................................................................13

5 获取驱动程序和下载.................................................................................................................................... 15

驱动程序的严重性类别...................................................................................................................................................15

安装驱动程序更新...........................................................................................................................................................15

卸载驱动程序更新...........................................................................................................................................................16

“获取驱动程序和下载”磁贴通知..............................................................................................................................16

6 常见问题疑难解答........................................................................................................................................ 17

解决蓝屏错误................................................................................................................................................................... 17

7 历史记录概览............................................................................................................................................... 18

8 获得支持...................................................................................................................................................... 19

启动 DellConnect 会话.................................................................................................................................................... 19

发送文件至 Dell 技术支持人员..................................................................................................................................... 20

发送日志文件至 Dell 技术支持人员.............................................................................................................................20