Users Guide

Drivers and downloads overview
Updating the drivers helps improve PC performance and patch security risks. By default, SupportAssist scans your PC every
week to detect updates available for drivers and Dell applications that are installed on your PC. If required, you can configure the
frequency in which SupportAssist performs the scan. See Scheduled scans and optimizations on page 16.
NOTE: In this document, the term driver refers to BIOS, drivers, firmware, and Dell applications installed on your PC.
The following figure displays the notifications on the Get Drivers & Downloads tile:
Figure 4. Notifications on Get Drivers & Downloads tile
Severity categorization of updates
SupportAssist categorizes the updates based on their severity as follows:
● Urgent—updates that can prevent potential security threats to your PC.
● Recommended—updates that can improve the performance of your PC.
● Optional—updates that you can choose to install, if necessary.
NOTE:
If an urgent or recommended update is available, a notification is displayed. For information about the types of
notifications that are displayed by SupportAssist, see Notifications on page 17.
Install driver updates
Prerequisites
You must have administrator rights on the PC.
About this task
SupportAssist scans your PC and proactively suggests updates available for your PC drivers and Dell applications. Before
installing a driver update, SupportAssist automatically creates a restore point. You can use the restore point to uninstall the
driver update and return the PC to its previous state. At a given time period, SupportAssist can retain only three restore points.
If a new restore point must be created, the oldest restore point is automatically removed.
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