Users Guide

If any other applications are running on your new PC, you are prompted to close the applications and continue or cancel the
migration process.
NOTE: Do not close Dell Data Assistant or click Cancel on your old PC while the migration is in progress.
6. After the migration process is complete, perform one of the following steps:
● If all your data was migrated successfully, click Finish.
● If some of your data was not migrated, click Show skipped files, review, and select the data that you want to migrate,
and then click Retry.
7. Optionally, click
to provide your feedback, click to migrate data from another PC or user account, or click to learn
about erasing your old PC.
8. Click Close.
The Home page is displayed. For more information about Dell Migrate, see the Dell Migrate User's Guide available on the Dell
Data Assistant documentation page.
Next steps
To erase and reset your old PC, click Erase This PC on the Dell Data Assistant user interface. See Erase and reset old PC on
page 25.
Erase and reset old PC
Prerequisites
Ensure the following:
● Dell Migrate service is available for your new PC. For instructions to purchase, go to https://www.dell.com/Migrate.
● The operating system that is installed on your old PC is Windows 8.1 or later.
● Your old PC is connected to an electrical outlet.
● You are logged in to your old PC as an administrator.
● No applications are running on your old PC.
● BitLocker is disabled on your old PC.
Steps
1. If you have already migrated your data to your new PC, perform the following steps on your old PC:
a. Open Dell Data Assistant.
b. Click Erase this PC.
● If an external hard drive is connected to your PC, a message is displayed stating that the data in the external hard
drive will not be erased. Remove the hard drive and click Proceed to continue.
● If multiple user accounts are detected on your old PC, you are prompted to confirm if you want to continue to erase
and reset your PC. Click Proceed to continue.
CAUTION:
If you click Proceed without migrating data of other user accounts, the data of those user
accounts is also deleted.
● If an issue is detected in the hard drive, a message is displayed to confirm if you want to continue. Click Proceed to
continue.
● If your PC is compatible with the Dell SupportAssist OS Recovery version 5.3, or later, one of the following reset
options is displayed:
○ Reboot to Begin Dell Reset—reboots your PC and displays the Dell SupportAssist OS Recovery user interface.
Select the appropriate reset option and follow the instructions on the screen to complete the erase and reset
process.
○ Launch Windows Reset—displays the Windows reset options. Select the appropriate option and follow the
instructions on the screen to complete the erase and reset process.
2. If you have not migrated your data to your new PC, perform the following steps:
a. On your old PC, open Dell Data Assistant and click Let's get started.
b. On your new PC, initiate the migration process. For instructions to migrate your data, see Migrate data from old to new
PC on page 24.
3. If you do not want to erase your old PC now, click Remind Me Later, select the time when you want to receive a
notification, and then click Okay.
Dell Migrate overview
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