Users Guide

Table 18. Connectivity Test
Field Description
Check box Select the appropriate check boxes to test the connectivity status you want to verify.
Test Displays the dependent network resources that you can test. The available options are:
● Internet
● Local SMTP server
● Dell FTP server
● Dell Upload Server
● OpenManage Essentials Service
● Dell SupportAssist Server
Description Provides a description of the test.
Connectivity Status Displays an icon and a message that indicates the connectivity status. The possible
statuses are:
In Progress — The connectivity test is in progress.
Connected — The connectivity test is successful.
Error — The connectivity test is unsuccessful.
NOTE: The Error status is displayed as a link that you can click to view the
description of the issue and the possible resolution steps.
Last verified Displays the date and time the connectivity status was last verified.
Test Connectivity Click to test connectivity to the selected resources.
Related tasks
Performing the connectivity test on page 21
Setup Wizard
The Setup Wizard guides you through the setup and registration of SupportAssist. The fields displayed in the pages of the
Setup Wizard are described in the following sections.
Welcome
The Welcome page enables you to start the SupportAssist setup. Click Next to start setting up SupportAssist.
Proxy Settings
The Proxy Settings page enables you to configure the proxy server settings.
NOTE:
The Proxy Settings page is only displayed if the server on which SupportAssist is installed connects to the internet
through a proxy server.
The following table provides information about the fields displayed in the Proxy Settings page.
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Dell SupportAssist user interface