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Users Guide

ManualsBrandsDell ManualsAnalyticsSupportAssist for Dell OpenManage Essentials
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Table 16. System Credentials
Field Description
Username Enables you to view or edit user name required to connect
to OpenManage Essentials.
NOTE: If the server on which SupportAssist is installed
is a member of a domain, the user name must be
provided in the domain\user name format.
Password Enables you to provide or edit the password required to
connect to OpenManage Essentials.
NOTE: The credentials you provide must of an user account that is a member of the OpenManage Essentials
Administrators, Power Users, or Site Administrators group.
NOTE: If you change the credentials of the user account because of the security policy requirements of your company or
for other reasons, make sure that you also update the System Credentials in SupportAssist. Alternatively, it is
recommended that you create a service account with credentials that do not expire, and provide the service account
credentials.
Related references
Settings on page 52
Configuring the system credentials on page 34
SMTP Settings
The SMTP Settings page enables you to configure SupportAssist to send e-mail notifications through the local SMTP server.
The following table provides information about the fields displayed in the SMTP Settings page.
Table 17. SMTP Settings
Field Description
SMTP server name/IP address Enables you to view or edit the SMTP server name or the
IP address.
Port Number Enables you to view or provide the port number of the
server.
SMTP server requires authentication Select to provide the credentials required to authenticate
the SMTP server.
Username Enables you to view or edit the SMTP server user name.
Password Enables you to provide or edit the SMTP server password
in a masked format.
Confirm password Enables you to retype the password provided in the
Password field in a masked format.
Enable SSL Select to enable secure socket layer (SSL) communication.
Related references
Settings on page 52
Configuring the local SMTP e-mail server settings on page 19
Connectivity Test
The Connectivity Test page enables you to test SupportAssist connectivity to the dependent network resources. The following
table describes the fields displayed in the Connectivity Test page.
Dell SupportAssist user interface
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