Users Guide

Viewing support information
The Help window displays SupportAssist product version and copyright information, and provides access to Dell Technical
Support and Dell OpenManage Essentials information.
To view the support information for SupportAssist:
1. Move the mouse pointer over the Help link at the top-right corner of the SupportAssist dashboard, and then click Help.
The Help window is displayed.
2. In the Help window :
● Read the General product and copyright information.
● Click the links under Dell SupportAssist Additional Information & Updates to view:
○ Dell Technical Support launch points, community forums, blogs, and much more
○ Dell product manuals for hardware and software products
● Click the link under Dell OpenManage Essentials (OME) Additional Information & Updates to view Dell
OpenManage Essentials Frequently Asked Questions, updates, videos, and so on.
3. Click Close to return to the SupportAssist dashboard.
Accessing the context-sensitive help
The context-sensitive help provides information about features and tasks that are applicable to the current view on the
dashboard. Once you invoke the context-sensitive help, you can navigate or search through the entire SupportAssist help
system.
To access the context-sensitive help, click the
icon that appears in the dashboard. The context-sensitive help is displayed in
a new browser window.
Using Dell SupportAssist
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