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4 Monitoring Dell PowerConnect Ethernet Swtiches Using Dell SupportAssist | Version 1.0 | December 2013
Table of contents
Introduction ............................................................................................................................................................................................ 5
1
Discovery and inventory .............................................................................................................................................................. 6
1.1
Prerequisites ........................................................................................................................................................................ 6
1.2
Discovery range configuration ........................................................................................................................................ 6
2
Discovering PowerConnect Ethernet switches ...................................................................................................................... 9
3
Configuring SupportAssist .......................................................................................................................................................... 11
3.1
Default Credentials ........................................................................................................................................................... 11
3.2
Custom Credentials .......................................................................................................................................................... 12
4
Alerts in OpenManage Essentials ..............................................................................................................................................14
4.1
Alert threshold ....................................................................................................................................................................14
5
Case creation and execution of the collection tool .............................................................................................................16
6
Configuring periodic collection ................................................................................................................................................ 17
7
Sending system logs manually (collection on demand) ..................................................................................................... 18
Conclusion ........................................................................................................................................................................................... 18