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16 Monitoring Dell Force10 Ethernet Switches Using Dell SupportAssist | Version 1.1 | February 2014

1.3.6.1.4.1.6027.3.1.1.4 Force10 45 (null) Critical 1 First Match() FA

.1.3.6.1.4.1.6027.3.1.1.4 Force10 56 (null) Warning 1 FirstMatch() FA

.1.3.6.1.4.1.6027.3.22.4 Force10 7 (null) Normal 1 Occurs(5,0-01:00:00) FA

.1.3.6.1.4.1.6027.3.2.2.1 Force10 1 (null) Warning 1 Occurs(10,0-00:30:00) FA

.1.3.6.1.4.1.6027.3.20.2 Force10 1 (null) (null) 1 Occurs(10,0-00:05:00) FA

.1.3.6.1.4.1.6027.3.20.2 Force10 2 (null) Critical 1 Occurs(10,0-00:05:00) FA

.1.3.6.1.4.1.6027.3.19.1.4 Force10 5 (null) Warning 1 FirstMatch() FA

.1.3.6.1.4.1.6027.3.19.1.4 Force10 8 (null) Normal 1 FirstMatch() FA

.1.3.6.1.4.1.6027.3.19.1.4 Force10 3 (null) Warning 1 Occurs(5,0-01:00:00) FA

.1.3.6.1.4.1.6027.3.19.1.4 Force10 1 (null) Critical 1 FirstMatch() FA

.1.3.6.1.4.1.6027.3.19.1.4 Force10 7 (null) Critical 1 Occurs(5,0-01:00:00) FA

Currently SupportAssist OpenManage Essentials (OME) 1.3 (release), supports the following Force10

Ethernet switches: MXL, S4820T, S50, Z9000, S5000, and S6000.

Limitation in S-series and M-Series devices

Due to a known limitation in the Force10 S-series and M-series devices, certain alerts from Force10 S-

series and M-series devices have been mapped in SupportAssist as generic alerts. When a support case is

created because of these alerts, the alert description in the SupportAssist dashboard and the email

notification may contain generic information which may not be indicative of the exact problem with the

device.

The generic alert mapping is also applicable to Force10 E-series and C-series devices.

The following table provides a summary of the changes made to the policy table to handle these alerts.

The changes have been made for OID .1.3.6.1.4.1.6027.3.1.1.4 and TrapIDs 1, 2, 3, 4, and 5.

Name Description Trapid Eventid Severity Autocase Alert threshold

Resolution

type

1.3.6.1.4.1.6027.3.1.1.4 Force10 1 (null) Critical 1 First Match() FA

1.3.6.1.4.1.6027.3.1.1.4 Force10 2 (null) Normal 0 First Match() FA

1.3.6.1.4.1.6027.3.1.1.4 Force10 3 (null) Warning 1 Occurs(5,0-01:00:00) FA

1.3.6.1.4.1.6027.3.1.1.4 Force10 4 (null) Warning 0 Occurs(10,0-05:00:00) FA

1.3.6.1.4.1.6027.3.1.1.4 Force10 5 (null) Critical 1 First Match() FA