Support Matrix

Introduction

Dell SupportAssist collects information about your computer hardware and software, and automatically creates support cases

when issues arise. This helps Dell to provide you an enhanced, personalized, and efficient support experience. Dell uses this data

to help solve common problems and design and market the products and services features you use most. This document lists

the devices supported by Dell SupportAssist Version 2.1 for Dell OpenManage Essentials. It also includes the software, hardware,

and network requirements for SupportAssist.

Topics:

• Supported Devices

• Minimum hardware requirements

• Software requirements

• Network requirements

• Other documents and resources

Supported Devices

Supported Dell PowerEdge servers

Table 1. PowerEdge servers

Dell server

generation

Model Remote monitoring

and case creation

Automatic data

collection

ProSupport Plus

configuration

reports

ProSupport Plus

recommendation

reports

9th 1900 Yes Yes Yes Yes

1950 Yes Yes Yes Yes

1955 Yes Yes Yes Yes

2900 Yes Yes Yes Yes

2950 Yes Yes Yes Yes

2970 Yes Yes Yes Yes

6950 Yes Yes Yes Yes

10th M600 Yes Yes Yes Yes

M605 Yes Yes Yes Yes

M805 Yes Yes Yes Yes

M905 Yes Yes Yes Yes

R200 Yes Yes Yes Yes

R300 Yes Yes Yes Yes

R805 Yes Yes Yes Yes

R900 Yes Yes Yes Yes

R905 Yes Yes Yes Yes

T100 Yes Yes Yes Yes

T105 Yes Yes Yes Yes

Introduction 3