Support Matrix

● VMware vSphere ESX 4.1 Update 1
● VMware vSphere ESX 4.1 Update 2
● VMware vSphere ESX 4.1 Update 3
● VMware vSphere ESX 4.0
● VMware vSphere ESX 4.0 Update 3
Network requirements
The following are the network requirements:
● Internet connection – standard Gbe network.
● The OpenManage Essentials management server on which the Dell SupportAssist client is installed must be able to
communicate with the Dell SupportAssist server hosted by Dell over the HTTPS protocol.
● The OpenManage Essentials management server on which the Dell SupportAssist client is installed must be able to connect
to the following destinations:
○ https://api.dell.com/support/case/v2/WebCase — end point for the SupportAssist server.
○ https://ddldropbox.us.dell.com/upload.ashx/ — the file upload server where the diagnostic test results are
uploaded.
○ https://ftp.dell.com/ — for SupportAssist update information.
The following table lists the ports that must be open on the management server and the managed nodes
Table 10. Network requirements
System Port Usage
Management
server
2607 Console launch
NOTE: The default port for console launch is 2607. If you selected a custom port for
console launch, make sure that the port you selected is open.
162 Event reception through SNMP
443 Secure Socket Layer (SSL) communication and SupportAssist update information
9399 Hosting the Windows Communication Foundation (WCF) service
25 SMTP communication
Managed nodes 161 Sending and receiving SNMP requests
1311 Dell OpenManage Server Administrator (OMSA) communication
NOTE: For information about the other dependent ports, see the “Supported Protocols and Ports” section in the Dell
OpenManage Essentials User’s Guide at Dell.com/OpenManageManuals.
Other documents and resources
You can also access the following technical white papers:
● Monitoring iDRAC7 Using Dell SupportAssist
● Monitoring Dell Force10 Ethernet Switches Using Dell SupportAssist
● Monitoring Dell PowerConnect Ethernet Switches Using Dell SupportAssist
● Monitoring Dell PowerVault MD Series Storage Arrays Using Dell SupportAssist
● Monitoring Dell EqualLogic Storage Arrays Using Dell SupportAssist
● Dell SupportAssist – Proactive Support For EqualLogic Storage Hosting a Fluid File System
To view the white papers:
1. Go to Dell.com/ServiceabilityTools.
2. Under General Support, click the link to the latest version of SupportAssist.
3. In the Product Support page, click Manuals.
Introduction
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