Release Notes
Dell PowerVault NX storage servers
Dell PowerVault MD storage arrays
Dell EqualLogic SAN devices
Dell Networking switches (previously Force10 and PowerConnect)
Dell PowerEdge M1000e Blade Enclosure
Dell PowerEdge VRTX
OEM device support
NOTE: SupportAssist provides limited support for Dell Networking (previously
PowerConnect) stacked configurations.
NOTE: SupportAssist does not support Dell PowerEdge C-series servers, Dell
Compellent devices, Dell PowerVault NAS, Dell EqualLogic FluidFS NAS, PowerVault
MD Series FluidFS NAS, Compellent FluidFS NAS, Dell DR4000, Dell PowerVault RD1000,
Dell PowerEdge M I/O Aggregator, and Brocade switches.
NOTE: For a complete list of supported operating systems and device models, see the
Dell SupportAssist Version 2.1 Support Matrix at Dell.com/ServiceabilityTools.
NOTE: Before you upgrade OpenManage Essentials versions earlier than 1.2 to version
2.1, ensure that you uninstall SupportAssist. After the upgrade is completed, you can
install SupportAssist version 2.1.
NOTE: SupportAssist supports up to 2000 devices.
What’s New
Support for additional Dell PowerEdge 13th generation server models.
Support for upgrade from SupportAssist version 1.3.1, 2.0 or 2.0.1 to version 2.1.
Fixes
PowerEdge servers R720xd and R730xd discovered in OpenManage Essentials
using WS-Man protocol are not displayed in SupportAssist as monitored devices.
If Dell 11th generation or earlier PowerEdge servers are discovered first using
OMSA (in-band) method, and later discovered using iDRAC (out-of-band)
method in OpenManage Essentials version 2.0 or later, the 11th generation or
earlier servers are not displayed in SupportAssist.