Release Notes

5. In the Installation Wizard Completed window, click Finish.
NOTE: The following SupportAssist collection components are installed automatically
when you complete the steps in the SupportAssist setup Wizard:
 Dell System E-Support Tool (DSET) version 3.7
 Dell Lasso version 4.7.1
NOTE: For information on getting started with SupportAssist in your environment, see
the Dell SupportAssist Version 2.1 for Dell Open Manage Essentials Quick Start Guide
at Dell.com/ServiceabilityTools.
Upgrade
If Dell SupportAssist version 1.3.1, 2.0 or 2.0.1 is already installed on the system, you
can upgrade to SupportAssist version 2.1.
NOTE: Upgrade from SupportAssist versions earlier than 1.2 is not supported. You must
uninstall SupportAssist and then install SupportAssist version 2.1.
If the default credentials for Force10 and PowerConnect switches are configured
in earlier versions of SupportAssist, after upgrade to SupportAssist version 2.1, only the
PowerConnect default credentials are retained as Dell Networking default credentials.
The Force10 default credentials are ignored.
SupportAssist upgrade behavior would be as follows when OpenManage Essentials
version 2.0 update is available for download:
 If you are using Open Manage Essentials version 1.3.1 and have not yet
upgraded to OpenManage Essentials version 2.1, the periodic process in
SupportAssist version 1.3.1 will just download the catalog file but do nothing
since it cannot upgrade to SupportAssist version 2.0 until OpenManage
Essentials version 2.1 is present on the system.
 If you have upgraded to OpenManage Essentials version 2.0 then the periodic
process in SupportAssist version 1.3.1 will download and upgrade to
SupportAssist version 2.1.
Note: The auto upgrade feature in SupportAssist version 1.2 and 1.2.1 just has a
notification and not the actual download and upgrade via the software. Thus,
upon notification, upgrade to OpenManage Essentials version 2.1 and
SupportAssist version 2.1. If prior version of SupportAssist, then no
notification occurs within the SupportAssist application.