Release Notes

Installation
Prerequisites
The following are the prerequisites:
 Servers running Dell OpenManage Essentials version 2.1.
 Familiarity with OpenManage Essentials installation, configuration, and
operation
NOTE: For more information about installing, configuring, and using OpenManage
Essentials, see the latest Dell OpenManage Essentials User’s Guide and Dell
OpenManage Essentials Release Notes at Dell.com/support/manuals.
Minimum Requirements
The following are the minimum requirements for installing and
using SupportAssist:
 Dell OpenManage Essentials version 2.1.
 Optional: Dell OpenManage Server Administrator (OMSA) installed and
operational on all managed PowerEdge devices.
NOTE: OMSA is required for monitoring Dell PowerEdge servers only if you
discover the servers using the operating system IP address. OMSA is not
required to monitor Dell PowerEdge 12th generation (12G) or later servers if
you discover the server using the iDRAC IP address.
 For SupportAssist functionality to work, SNMP agent must be enabled on all
managed PowerEdge servers, EqualLogic, PowerVault, iDRAC, CMC, Dell
Networking (previously Force10 and PowerConnect), and PowerEdge VRTX
devices.
 All managed PowerEdge, EqualLogic, PowerVault, iDRAC, CMC, Dell Networking
(previously Force10 and PowerConnect), and PowerEdge VRTX devices
configured to send SNMP traps to the OpenManage Essentials server.
 All managed PowerEdge, EqualLogic, PowerVault, iDRAC, CMC, Dell Networking
(previously Force10 and PowerConnect) and PowerEdge VRTX devices
discovered, categorized, and inventoried by the OpenManage Essentials server.
NOTE: For monitoring EqualLogic storage arrays in SupportAssist, you must
discover the EqualLogic storage arrays in OpenManage Essentials using the
Group Management IP or Storage Group IP.
 PowerVault Modular Disk Storage Manager (MDSM) installed on the
OpenManage Essentials server to support PowerVault MD Series arrays.