Release Notes

Versions affected:
2.0 or later
Limitations
 Only 100 devices can be added to a device group. [3380]
 SupportAssist is not compliant with the Federal Information Processing
Standard (FIPS).
 Users cannot adjust the alert flood level required to automatically enter
Maintenance Mode. [363]
Versions affected: All
 Dell SupportAssist does not allow the primary or secondary contact to opt out
of receiving emails individually. [365]
Versions affected: All
 After upgrading SupportAssist from version 1.0.1 to 1.0.2, 1.1, or 1.1.1 the Case
List screen displays Unknown in the Service contract column for all cases. Prior
to the upgrade the Service Contract column displayed ProSupport. [455]
Versions affected: All
 First-time launch of the SupportAssist dashboard takes time. [PHOME-657]
Versions affected: All
 The address bar in Internet Explorer does not display the SupportAssist icon
when SupportAssist is launched using either the desktop-shortcut icon or the
Start menu.
Version affected: All
 If a PowerEdge server is first discovered using the iDRAC IP address, and after
some time the same system's operating system IP in OpenManage Essentials,
the following is observed in SupportAssist:
o The iDRAC information is overwritten by the operating system information.
o iDRAC credentials are deleted.
Versions affected: All
 Log collection in DSET fails when Dell PowerEdge servers are in a cluster.
 Any new user created will not have the administrative privileges unless the user
has logged in to OpenManage Essentials.
 From Dell PowerEdge FM120 Server, if all the individual nodes are discovered
by SupportAssist only one record is uploaded to the PhoneHome Server as part
of Device Upload.
 Equallogic group name is being displayed instead of member name post
upgrade to SA 2.1 [3626].