Administrator Guide
資産の詳細.......................................................................................................................................................................... 26
単一の PC で実行可能な PC の推奨事項......................................................................................................................26
章 7: お客様の PC への推奨............................................................................................................. 28
章 8: TechDirect での SupportAssist アラートの管理.........................................................................30
TechDirect でアラートルールを設定.............................................................................................................................. 30
TechDirect での SupportAssist アラートの表示............................................................................................................ 31
SupportAssist アラート.......................................................................................................................................................31
SupportAssist アラート処置........................................................................................................................................32
SupportAssist アラートと ServiceNow の統合..............................................................................................................32
ServiceNow 統合の有効化.......................................................................................................................................... 33
ServiceNow 統合の無効化.......................................................................................................................................... 33
章 9: WMI を使用して SupportAssist データを取得する......................................................................34
章 10: リソース...............................................................................................................................37
4 目次